The saga continues . . . I have in hand a written promise of a rain check from the local store manager at Academy. Not that it means a bloody thing, because they have no intention of providing the product. Here's the text of a chat session I had with an Academy customer service rep:
Uduzei O: Hi, my name is Uduzei O. How may I help you?
Mike: Academy ran a sale ad on Sunday for .22 LR ammunition (limit 10 50-rd boxes). When I went to the store in Birmingham early on Sunday morning your own sales people did not know it was offered and had no stock. They told me to come back the next day in the hope that there would be stock on the truck. I asked if there were any stores in the Birmingham are that did have stock. They checked and found that in the Southeast region the closest stores to have any product were in New Orleans and Kentucky! I have been back every morning since then to no avail. No product is available in this area. Why do you advertise product that you apparently have no desire or ability to deliver? No. Forget that. I'll settle for an answer to this question: when will you provide product that can be purchased locally?
Uduzei O: I will be glad to check this ammunition for you Mike, please do you a SKU #?
Mike: The SKU is not referred to in the ad. It is described as American Eagle .22 Long Rifle Ammo, 50 ct. box. The price is listed as 2.29 per box, limit ten boxes.
Uduzei O: Thanks Mike . . Please Let me see what I can find out, please give me a few moments, ok?
Mike: Sorry. That was 2.19 per box. . . It is on Page 21A of your sale ad stating "Prices good November 29-December 5, 2015."
Uduzei O: Thanks for holding MikeUduzei O: I have checked everywhere it does not seem we have it in stock right now
Mike: So what am I to conclude? That you're not going to honor the ad? When will you get stock? And will you get me a rain check guaranteeing the advertised price?
Uduzei O: Mike those sales ads are based on a sale price for a period or as long as stock last which ever comes first and unfortunately we ran out of stock before the end of the sale
Mike: YOU NEVER HAD THE STOCK! You didn't provide your stores with any.NOT ONE MEASLY BOX.I'll tell you what. I'll just post a notice on my blog about this little misadventure and my readers can make their own conclusions about where to shop. It's not much of a blog, I just get about 8-9 thousand hits per day. But hey, every little bit helps, right?
Uduzei O: Mike I will channel your observations to management and they might get back in touch with you
Uduzei O: Thanks Mike, I will go ahead and put in my notes that you were informed from the various stores that the .22 LR was never stock
Uduzei O: Mike, Apart from relating you experience with lack of stock of a advertised item, is there any other thing you might need help with today?
Mike: No, I think that about covers it. I'm working on the post for tomorrow right now.
Uduzei O: Thanks for contacting Academy Sports + Outdoor. Be Safe. If you require additional assistance, please contact Customer Service (888)922-2336 7am-12midnight CST or chat & email (firstname.lastname@example.org) are available 24/7.
So, gentle readers, that-a is that-a, as they say.