Friday, February 10, 2012

One more irritation.

Can't get my emails to reply. When I click on reply, the template comes up without the address I'm replying to. Then when I cut and paste the address into it, it won't accept the message I try to type in the body.
LATER: I also can't send an original email. The body won't accept text. This is getting really old. Will the person whom I owe shipping to send me an email (I can still read them) indicating amount and snail mail address so I can reimburse you? Please indicate item sent so I'll know it is you.

3 comments:

Dedicated_Dad said...

Are you using AOL mail in a web-browser?

Which browser?

Have you tried another (Opera? Firefox? Chrome? Safari?)

Are you using some other stand-alone mail-client?

Need specifics to help you!

Anonymous said...

Mike,

I don't know what platform you are using, what OS, what versions of software, etc. But my blanket advice as someone who has done IT for the last 15ish years privately, for corps, and the DOD without that info is fairly simple: most older Microsoft OSes suffer from what I call congestive software failure... As you run the system, there are small random errors, usually in stuff like install logs.. and over the months, these errors compound... this is how you get upgrades and patches that don't want to install even though they should, etc. This assumes you aren't using a web client, but most older windows OSes really need a format/reinstall about once every year or so to clear out the accumulated junk. There are a few more caveats, but I won't go into that beyond advising to avoid "upgrade" packages like upgrading from Windows XP to Vista, or a upgrade from one version of office to the next...

Anonymous said...

Continued from the last: it is cheaper to buy these upgrades, but the principle of not building on a crappy foundation still applies. Also, your concerns with virus stuff lately points me to the format/fresh install path too. Unless you have something really nasty like BIOS resident stuff or something that has attached itself to any documents you elect to save, this should wipe any infection out. Unfortunately there isn't much you can do about BIOS virii short of buying a new machine, but for the others, get a bootable CD that runs your A/V with the latest definitions on it, boot from that CD and let it scan.

Hopefully that wall of text helps out a bit. Wish I was closer to your AO, but I'm about a 10-16 hour drive out.